Order Form Info

  • By submitting the Order Form completely filled, we will send the total amount price including shipping and all details to proceed with the payment.
  • All orders must be paid in advance.
  • We accept payments by Bank Transfer; PayPal or Cash.
  • The PayPal fee for amounts up to € 400 is at our expense.
  • The PayPal fee for amounts over € 400 is charged to the purchaser.
  • PayPal fee: 3.4% + € 0.35 per transaction (Euro zone); according to current regulations (rest of the world).
  • All orders will be processed immediately after receipt the payment.
  • As soon as the payment is transferred to our bank account we will send a notice.
  • The goods are shipped with FedEx, TNT or other courier according to availability. The cost of shipping is determined by the weight, the size of the package and the postal code. All customs fees are to be paid by the buyer. We are not responsible for any customs fees.
  • The goods travel at the customer’s risk. The goods are shipped with insurance.
  • Any return must take place within 7 days from the date of receipt of the goods with immediate communication to info@felicecalchi.com. The return must be authorized and agreed. In case of return the shipping costs are charged to the customer.
  • We do not accept returns of goods produced to order and / or with different characteristics to the same product in the catalog.
  • Payment to the order implies acceptance of the Terms and Conditions of Purchase.